Privacy Policy

This Privacy Policy outlines the policies and procedures of Extraordinary Cart Company(“Company”, “we”, “us”, or “our”) regarding the collection, use, disclosure, and protection of your information when you use our website or services. This policy also explains your rights and our legal obligations in accordance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

 
1. Interpretation and Definitions

Interpretation

Words with capitalized initial letters have defined meanings as set under the following definitions. These definitions apply regardless of whether they appear in singular or plural.

Definitions

Account: A unique account created for You to access our Service.
Company: Extraordinary Cart Company, located at Imam Abdullah Ibn Saud Ibn Abdulaziz Rd, Ghirnatah, Riyadh 13414, Saudi Arabia.
Cookies: Small files stored on Your device that collect browsing information.
Country: Refers to the Kingdom of Saudi Arabia.
Device: Any internet-connected device such as a smartphone, tablet, or computer.
Personal Data: Any information that relates to an identified or identifiable individual as defined under PDPL.
Service: The website operated by Extraordinary Cart, accessible at https://www.extraordinarycart.com.sa.
Service Providers: Any third-party vendors who process data on behalf of the Company.
Usage Data: Data collected automatically through use of the Service.
You: The individual accessing or using the Service or an entity on whose behalf such individual is accessing the Service.
 
 2. Legal Basis for Processing Personal Data

Under Saudi PDPL, we process your Personal Data only when:

You give us explicit consent.
It is necessary for performing a contract.
We are legally obliged to do so.
It is necessary to protect public interest or your vital interest.
 
3. Types of Data We Collect

Personal Data

We may collect the following:

Full name
Email address
Phone number
Address (City, Province, Postal Code)
Company name (if applicable)

Usage Data

Automatically collected information includes:

Device and browser type
IP address
Date and time of visits
Pages viewed
Mobile device identifiers and diagnostics
 
4. Use of Personal Data

We use your data to:

Provide and maintain the Service
Manage your account
Fulfill contracts and transactions
Contact you regarding service updates
Provide marketing communications (with your consent)
Improve website functionality and user experience
Comply with legal and regulatory obligations
 
5. Cookies and Tracking Technologies

We use:

Essential Cookies: Necessary for website functionality.
Functionality Cookies: Remember preferences and login status.
Analytics Cookies: Improve our service by understanding usage patterns.

You can manage cookie preferences via your browser settings or by accessing our [Cookies Policy].

 
6. Sharing and Disclosure of Personal Data

We may share your information:

With Service Providers to support our operations
With Affiliates under the same policy
During Business Transfers (e.g. mergers or acquisitions)
To comply with legal obligations or respond to lawful government requests
With your consent, for any other purpose

We do not sell or lease your Personal Data to third parties.

 
7. Cross-Border Data Transfers

We may transfer your data to third countries only if:

There are adequate data protection measures in place
You have explicitly consented
It is required by law or for contractual performance

All international transfers are made in accordance with Saudi PDPL, and we ensure safeguards such as encryption and access restrictions.

 
8. Data Retention and Deletion

We retain your data:

Only as long as necessary to fulfill the purposes outlined in this policy
As required to comply with legal, accounting, or regulatory obligations

Your rights under Saudi law include:

The right to access your data
The right to correct inaccuracies
The right to request deletion
The right to withdraw consent (where applicable)

To exercise these rights, contact us at: privacy@extraordinarycart.com.sa

 
9. Data Security

We implement industry-standard security measures (technical, organizational, and administrative) to protect your data. While we strive for maximum protection, no method is 100% secure.

In the event of a data breach, we will notify affected individuals and the Saudi Data and Artificial Intelligence Authority (SDAIA) as required.

 
10. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe a minor has provided us with Personal Data, please contact us immediately for removal.

 
11. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of such websites. Please review their privacy policies before using their services.

 
12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. You will be notified through:

A notice on our website
Email notification (if applicable)

The updated policy will be effective as of the “Last Updated” date.

 
13. Contact Us

If you have any questions, complaints, or data access requests, please contact:

Extraordinary Cart Company
📍 Imam Abdullah Ibn Saud Ibn Abdulaziz Rd, Ghirnatah, Riyadh 13414
📞 +966 9200 33466
📧 info@extraordinarycart.com.sa
🌐 https://www.extraordinarycart.com.sa